Overview
Luhive ("we," "us," or "our") is a community management platform that helps organizers and members connect, coordinate events, and build meaningful communities. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at luhive.com and any related services. By using Luhive, you agree to the terms described here.
Information We Collect
Information you provide directly
- →Full name and display name
- →Email address
- →Profile avatar and biography
- →Community details you create (name, description, logo)
- →Event and announcement content you publish
- →Messages and communications within the platform
Information collected automatically
- →Device type, operating system, and browser information
- →IP address and approximate location
- →Pages visited, features used, and time spent on the platform
- →Event registration and attendance history
- →Gamification activity (points, badges, streaks)
Information from third parties
When you sign in using a third-party service (such as Google), we receive basic profile information as permitted by that service and your privacy settings there.
Google OAuth Data
Luhive uses Google OAuth 2.0 to allow you to sign in quickly and securely using your Google account. When you choose to authenticate via Google, we request only the minimum permissions necessary to create and maintain your Luhive account.
Data we receive from Google
- →Your name (as registered with Google)
- →Your email address associated with your Google account
- →Your Google profile picture URL (optional)
- →A unique Google user identifier
What we do NOT access
- →Your Google contacts or address book
- →Your Google Drive, Docs, or any files
- →Your Gmail messages
- →Your Google Calendar events
- →Any other Google service data beyond the basic profile
Revoking Google access
You can revoke Luhive's access to your Google account at any time by visiting myaccount.google.com/permissions. Revoking access will not delete your Luhive account or data; you may still log in with email and password if configured.
How We Use Your Data
We use the information we collect to:
- →Create and manage your Luhive account and profile
- →Enable community creation, membership, and event management
- →Send you relevant notifications about communities and events you follow
- →Personalize your feed and recommendations using AI
- →Power gamification features (points, badges, leaderboards)
- →Provide organizers with anonymized analytics about their communities
- →Improve, debug, and develop new platform features
- →Comply with legal obligations and enforce our Terms of Service
AI and personalization
Luhive uses artificial intelligence to match users with relevant communities and events, generate content suggestions for organizers, and surface personalized notifications. AI models are trained on aggregated and anonymized platform data and are never used to make automated decisions that significantly affect your legal rights.
Data Storage & Security
Your data is stored on secure servers provided by Supabase, with data centers operating under strict security and compliance standards. We implement technical and organizational measures including encryption in transit (TLS), encryption at rest, role-based access controls, and regular security reviews.
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time (see Your Rights below).
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- →Access — Request a copy of the personal data we hold about you
- →Correction — Request correction of inaccurate or incomplete data
- →Deletion — Request that we delete your account and personal data
- →Portability — Request your data in a structured, machine-readable format
- →Objection — Object to certain processing activities
- →Restriction — Request that we restrict processing of your data
To exercise any of these rights, contact us at the email below. We will respond within 30 days.
Children's Privacy
Luhive is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately and we will delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email and/or by displaying a prominent notice on the platform. The updated policy will take effect 14 days after posting, unless you object before that date.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out: